Answers every inquiry
Voice and web chat agents pick up around the clock, in English and Spanish, and say plainly that they are automated.
AI products
AI products we build and run ourselves
Mivikron is not only a services company. We design, ship and support our own AI products, and what we learn from running them goes straight into the work we do for clients.
Flagship product
Basalix AI
A 24/7 AI intake front desk for law firms. It answers the phone line and website chat, screens each inquiry on the attorney’s own criteria, books consultations into real calendar availability and delivers the lead to the firm’s CRM.
What Basalix does, step by step
Basalix handles the first conversation and passes on a clean lead. It screens and books; it never gives legal advice.
Screens on your criteria
Questions and rules come from the attorney’s own intake standards, so unsuitable matters are filtered early.
Books the consultation
Qualified callers are scheduled into real calendar availability, with no back-and-forth.
Delivers the lead
A complete record, with the conversation, goes to the firm’s CRM so staff can follow up quickly.
Why it matters if you are hiring us
Building a product ourselves keeps our client work practical. These are the lessons we bring along.
Agents in production
Running live voice and chat agents has taught us what makes them dependable: guardrails, handoffs and monitoring.
Grounded answers
Retrieval and structured rules keep the agent inside what it is allowed to say.
Real integrations
Calendars and CRMs have quirks. We have already worked through them, and that carries into client builds.
Frequently asked questions
What is Basalix AI?
Basalix AI is a 24/7 AI intake front desk for law firms. It answers the firm’s phone line and website chat, screens each inquiry on the attorney’s own criteria, books consultations into real calendar availability and delivers the lead to the firm’s CRM.
Does Basalix give legal advice?
No. It screens and books. It does not give legal advice, quote fees or judge the merit of a matter, and each call opens by stating that it is an automated assistant.
Who is Basalix for?
Law firms that miss calls or lose after-hours inquiries, from solo attorneys to multi-office practices. It works in English and Spanish. Details and plans are on basalix.ai.
Will you build something similar for our industry?
Possibly. The building blocks behind Basalix, voice and chat agents, qualification logic, scheduling and CRM delivery, apply to other service businesses. Tell us about your case through the contact form.
Want an AI product or agent of your own?
Tell us the problem and the people it serves. We will help you scope a first version.